PERSONAL KNOWLEDGE TECHNIQUES
by Nicholas Ross Milton, BSc BA
Thesis submitted to The University of Nottingham
for the degree of Doctor of Philosophy, July 2002
Abstract Acknowledgements 1 Introduction 2 Direct Routes to Help 3 Acquisition and Analysis of Knowledge 4 Research Design 5 Interview-Based Techniques 6 Category-Based Techniques 7 Network-Based Techniques 8 Comparison of Techniques and Ontology 9 Discussion and Future Work References Appendices